Learning Needs Analysis (LNA): Start With the Performance Gap
Learning Needs Analysis is not asking: “What training do people need?”
It is asking a more useful question: “What is preventing effective performance — and can learning actually address it?”
I’ve created a Learning Needs Analysis resource as part of my L&D portfolio, building on the stakeholder discovery stage.
The process moves from:
Evidence → Current vs. Desired → Capability Gap → Learning Need → Prioritisation → Design Requirements
Not every performance problem is a learning problem.
Sometimes the right intervention is training.
Sometimes it is practice, coaching, tools, process change or leadership support.
The role of L&D is to diagnose before designing.
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